We at Seven Seas Marine provide product education and service training for our service engineers, as well as to customers with special requirements. We recognize that delivering a first-time-fix and value for money are fundamental expectations of our customers. Key to meeting these expectations is a philosophy of working in partnership with our customers and suppliers center around a global team of experienced service engineers and support staff who are all passionate about delivering service excellence to the marine industry.
In applying this approach a shared set of values has emerged that defines the way that we aim to work with our customers, our service suppliers and within our own organization, these being to:
- Ensure that the customer is central to everything that we do.
- Build mutual trust, fairness and honesty in all of our business dealings.
- Strive to exceed customer expectations, on time and right first time.
- Provide value for money, good quality and maintain vessel safety.
- Adapt quickly to changing customer needs.